Walmart Account Manager
Job Title: Walmart Account Manager
Purpose of the Job
The Walmart Account Manager is responsible for ensuring the smooth operation and growth of the Walmart account. This role involves managing store operations, analyzing performance metrics, collaborating with cross-functional teams, and executing strategic initiatives to drive sales and optimize account performance.
Key Responsibilities
Account Management
- Ensure the Walmart store is operational and running effectively.
- Review all account notifications and take necessary actions promptly.
- Manage and monitor onboarded ASINs from the platform expansion team.
- Collaborate with compliance and inventory teams to resolve account-related issues.
Strategic Planning and Forecasting
- Develop revenue expectations and forecasts in collaboration with the platform expansion team.
- Identify product opportunities for Canada and UK markets and assess the viability of new launches based on trends.
Performance Monitoring and Optimization
- Review and analyze PPC metrics, implementing changes as needed in coordination with the PPC team.
- Conduct A/B testing for images, titles, and other listing elements to improve performance.
- Ensure basic optimization, including product descriptions, images, and titles, is consistently applied.
Event and Promotion Management
- Review and manage yearly Prime Day events, including coupons, discounts, and Prime deals, in coordination with internal teams.
Collaboration and Training
- Provide hands-on application training to cross-team members, including processes for UK and Canada accounts.
- Work closely with the RA team to address cases related to FBA status reports for Canada and UK.
Communication and Coordination
- Act as the primary point of contact for internal emails related to Canada and UK accounts.
- Ensure effective communication with cross-functional teams, including inventory, compliance, and PPC teams.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in account management, preferably in e-commerce or retail.
- Strong analytical skills with experience in performance monitoring and reporting.
- Proficiency in tools and platforms related to e-commerce operations.
- Excellent communication, organizational, and problem-solving skills.
- Ability to manage multiple projects and prioritize tasks effectively.
- Familiarity with Canada and UK markets is an advantage.
Send your CV to jobs@shopnaturescraft.com.