Employee Wellness Coordinator

Nature’s Craft is a fast-growing, premium health brand that specializes in selling various wellness supplements. We are dedicated to building and retaining a talented, diverse, and high-performing workforce; therefore, we are seeking an Employee Wellness Coordinator to cultivate and maintain a highly effective environment for teams and individuals to thrive.

We are seeking a strategic Employee Wellness Coordinator who can not only succeed at coordinating and driving wellness opportunities for our teams but also manage the overall Employee Relationship Management (ERM) function. This role will focus on building strong relationships with all employees at all levels and addressing any concerns that arise by coordinating, tracking, and resolving issues accordingly. It also identifies and plans for engagement opportunities to build strong teams and collaboration between departments. The ideal candidate should be able to apply psychological or coaching techniques to support staff and improve the workplace environment to maximize performance.

Responsibilities

Employee Relationship Management

  • Conduct 1:1 meetings with every employee each month and develop comprehensive reports with constructive feedback and a tracker for raised concerns.
  • Build strong relationships with staff to ensure they view you as the go-to person for any concerns or issues.
  • Develop, implement, and oversee programs that enhance employee relations, engagement, and satisfaction.
  • Act as a strategic advisor on conflict resolution, communication challenges, and team dynamics.
  • Collaborate with HR leadership to design and implement initiatives that strengthen workplace culture.
  • Mediate and resolve complex interpersonal issues to promote harmony and inclusion.

Mental Health and Well-Being Support

  • Design and implement evidence-based mental health and wellness programs.
  • Identify and coordinate engagement opportunities that strengthen team relationships.
  • Provide one-on-one coaching and support for employees facing work-related stress or burnout.
  • Partner with external mental health professionals or EAP providers as needed.
  • Conduct training sessions on mental health awareness, stress management, resilience, and emotional intelligence.
  • Use relevant assessments to gain insights into team dynamics and individual mindsets to foster team growth and connection.

Organizational Development and Strategy

  • Conduct needs assessments and surveys to evaluate organizational health and recommend interventions.
  • Use psychological research and data analytics to inform workplace improvement strategies and policies.
  • Monitor and evaluate the effectiveness of mental health and ERM programs using KPIs and feedback.

Training and Reporting

  • Deliver training for managers and leaders on effective people management, conflict resolution, and mental health sensitivity.
  • Support leadership development to promote a culture of well-being, respect, and support.
  • Provide monthly reports to the HR Manager outlining employee concerns and resolution strategies.

Requirements

  • Degree in Industrial Psychology, Organizational Behavior, or a related field is a bonus.
  • 2+ years of professional experience in an employee relations role.
  • Strong understanding of psychological or coaching principles as applied in workplace settings.
  • Exceptional communication, mediation, and interpersonal skills.
  • Ability to handle sensitive issues with discretion, empathy, and professionalism.
  • Experience developing and evaluating wellness or mental health programs is highly desirable.
  • Familiarity with HR regulations and ethical standards related to mental health and employee support.
  • Proficiency in English with excellent communication and collaboration skills for cross-functional teamwork.

Send your CV to jobs@shopnaturescraft.com.