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Customer Support
Join the
Nature's Craft Team
Join the
Nature's Craft Team
Join the
Nature's Craft Team
Join the
Nature's Craft Team
Join the
Nature's Craft Team
Details
- Department:
- Inventory Management
- Type:
- Full Time
- Location:
- Remote-SA only based role
Purpose of the Job
The responsibilities of the inventory management specialist include managing inventory items, controlling day-to-day inventory operations. To be successful as an inventory analyst, you should be analytical with strong attention to detail. Ultimately, a top-notch inventory specialist should possess acute situational awareness and should be able to interpret and implement data accurately and quickly.
Job Responsibilities
- Process and tracks orders from different platforms
- Label orders, proofing, approving, confirmation, and invoicing
- Encodes customer's information
- Monitors and updates all the products pricing and shipping information
- Oversees the overall inventory tasks for all the products
- Monitoring and tracking shipment from manufacturer to 3PL
- Manages Inventory, Transactions and Sales Reports
- Extraction, tracking and downloading report
- Processes bulk package request
- Assists the customers with their requests and inquiries via email and phone calls
- Maintain up to date knowledge and assimilates quickly to new promotional offers and program
Qualifications and Skills
- Should have at least 1-3 years working experience in handling reports or in the related field for this position
- Experienced in managing day-to-day shipment operations, including placing and receiving orders
- Knowledgeable in inventory process and inventory control
- Able to maintain good business relationships with vendors through email communications
- Experience in email or chat-based customer service roles may be considered an advantage
- Experience in e-commerce and supply chains is an advantage but not required
- Must have the ability to gather and organize large quantities of data and provide accurate analysis
- Knowledgeable in Excel and Google Sheet
- Effective reading and writing English communication skills
- Excellent communication, analytical, listening and organizational skills
- Work from home experience will be beneficial
- Willing to work on mid shift schedule (10:00 - 19:00 SAST)
Details
- Department:
- Inventory Management
- Type:
- Full Time
- Location:
- Remote-SA only based role
Purpose of the Job
As marketing project manager you'll be responsible for aligning marketing efforts with Natures Craft's goals and planning and executing marketing campaigns
Job Responsibilities
- Conduct in-depth market research for a variety of projects and purposes.
- Conduct in-depth QA checks on Natures Craft, Amazon Listings and conduct annual audits.
- Provide comprehensive administrative support to the employer, assisting with daily tasks, scheduling, and coordination.
- Conduct research and prepare reports, presentations, and other documents as required by the employer.
- Proactively identify and address potential scheduling conflicts, deadlines, or issues and provide timely solutions or recommendations to the employer.
- Act as a point of contact and liaison between Natures Craft and various individuals or organizations, maintaining positive relationships and representing the employer’s interests.
- Handle special projects and ad hoc as assigned by the employer, demonstrating adaptability in handling diverse challenging tasks, as well as ability to handle a project from start to finish with minimal supervision.
- Stay updated on industry trends, developments, and relevant news to provide informed support and contribute to the employer’s decision-making process.
- Provide insights and ideas on email marketing, lead gen campaigns, retail marketing, on and off Amazon marketing, and more.
- Perform a whole variety of other tasks as assigned.
Qualifications and Skills
- Matric Certificate, Bachelor's degree in marketing, or a relevant field
- 3+ years experience in Marketing working on campaigns end to end
- 1+ years Digital Marketing experience
- 2 years experience Copywriting and Social Media experience
- B2C or e-commerce model experience
- Strong organizational and time management skills.
- Attention to detail and accuracy in record-keeping and data analysis.
- Proficiency in using G-suite and advanced excel and Google sheets
- Attention to detail is critical
Details
- Department: Inventory Management
Type: Full Time- Location: Remote-SA only based role
Purpose of the Job
As marketing project manager you'll be responsible for aligning marketing efforts with Natures Craft's goals and planning and executing marketing campaigns
Job Responsibilities
- Conduct in-depth market research for a variety of projects and purposes.
- Conduct in-depth QA checks on Natures Craft, Amazon Listings and conduct annual audits.
- Provide comprehensive administrative support to the employer, assisting with daily tasks, scheduling, and coordination.
- Conduct research and prepare reports, presentations, and other documents as required by the employer.
- Proactively identify and address potential scheduling conflicts, deadlines, or issues and provide timely solutions or recommendations to the employer.
- Act as a point of contact and liaison between Natures Craft and various individuals or organizations, maintaining positive relationships and representing the employer’s interests.
- Handle special projects and ad hoc as assigned by the employer, demonstrating adaptability in handling diverse challenging tasks, as well as ability to handle a project from start to finish with minimal supervision.
- Stay updated on industry trends, developments, and relevant news to provide informed support and contribute to the employer’s decision-making process.
- Provide insights and ideas on email marketing, lead gen campaigns, retail marketing, on and off Amazon marketing, and more.
- Perform a whole variety of other tasks as assigned.
Qualifications and Skills
- Matric Certificate, Bachelor's degree in marketing, or a relevant field
- 3+ years experience in Marketing working on campaigns end to end
- 1+ years Digital Marketing experience
- 2 years experience Copywriting and Social Media experience
- B2C or e-commerce model experience
- Strong organizational and time management skills.
- Attention to detail and accuracy in record-keeping and data analysis.
- Proficiency in using G-suite and advanced excel and Google sheets
- Attention to detail is critical