Account Director

Nature’s Craft is a fast-growing, premium health brand that specializes in selling various wellness supplements. We are in search of an Account Director to lead and grow our third-party platforms, including iHerb, Walmart, and eBay.

In this role, you will be responsible for managing a team, driving sales growth, and optimizing our brand on e-commerce platforms that host third-party sellers. This role is crucial for ensuring that our products are successfully sold, marketed, and optimized on these platforms.

Responsibilities

• Lead and manage our Account Manager team for platforms including Walmart, iHerb, and Target+.
• Drive the execution of sales targets for the platforms managed by this team.
• Develop and implement high-level strategies to drive sales and profitability.
• Work with the PPC team to optimize the brand’s performance.
• Collaborate with all departments to ensure operational efficiency, product availability, platform compliance, and successful product launches.
• Ensure that Account Managers meet their product launch targets.
• Monitor and improve account health metrics.
• Stay updated on platform trends, algorithm changes, and competitive insights.
• Implement process improvements to enhance efficiency and brand success.
• Act as the primary point of contact between the business and the platforms.
• Oversee MAP pricing.
• Identify opportunities on other marketplace platforms.
• Review and manage yearly sales events.
• Ensure effective communication across all departments.

Requirements

• 3+ years of experience managing e-commerce platforms (experience with Walmart, eBay, Shopify, or iHerb is preferred).
• 3+ years of demonstrated management experience leading a team of at least 5 people.
• Excellent communication and leadership skills, with the ability to motivate and manage remote teams.
• Strong understanding of KPIs, performance management, and ROI-driven growth.
• Comprehensive knowledge of e-commerce operations including listings, optimization, and inventory planning.
• Goal-oriented, driven, and ambitious individual with a proven ability to meet sales targets.
• Proficiency in English, with excellent communication and collaboration skills.

If you're interested in joining the team, please send your CV to jobs@shopnaturescraft.com.